Food and Beverage Service-Steward

DDU-GKY course

Mode of learning: eLearning

Who should attend: Training candidates of a “Food and

 Beverage Service Steward”

Course description: After completing this programme, 

participants will be able to:

 1. Plan for serving food and beverages

 2. Greet customers, take order and serve 

3. Apply relevant Customer service skills 

4. Clean tables and counters 

5. Exhibit Proper etiquette and conduct 

6. Deal with customer payment and resolve customer service issues 

7. Follow Health, hygiene and safety practices in the industry 

8. Effectively communicate with Guests and Colleagues

9.Opening and Closing Duties of Food Service Establishment